Stappenplan

Usability testen

Uw website, app of prototype op afstand laten testen door echte gebruikers.

Geef aan wat u wil laten testen

Bepaal zelf welke onderdelen van de website of app u wil laten testen of maak gebruik van een voorgedefinieerd testplan.

Bepaal het profiel van de respondent

Geef aan welke kenmerken de respondenten van User Sense moeten hebben. Zelf testers uitnodigen is ook mogelijk.

Ontdek nieuwe groeimogelijkheden

Verbeter de ervaring van de gebruiker door met de bevindingen van de usability testen aan de slag te gaan.

1 - Een website, app of prototype laten testen

Allereerst kies je of je een website, app of prototype wil laten testen door onze gebruikers. Onze gebruikers testen producten die al live zijn voor het publiek, maar ook alpha- en bètaversies.

We raden aan de usability pas te testen op het moment dat gebruikers met het product kunnen interacteren. Meer daarover vind je in het artikel: Wanneer moet ik de usability van mijn website, app of prototype testen?.

Wij ondersteunen usability testen met de volgende prototyping tools:

3 - Create your usability test

Use one of our usability test templates or create your own test by using our editor. You can add:

  • Tasks
    • Five Second Test
    • Tasks to be perfomed on a website, app or prototype
  • Ratings
    • Scale of 1 -5 or 1 - 10
    • Likert Scale
  • Questionnaires
    • Create your own
    • Net Promoter Score (NPS)
    • System Usability Scale (SUS)

3 - Usability test opstellen

Maak gebruik van de usability test templates die door User Sense zijn opgesteld - of stel je eigen test samen. Werk met de volgende onderdelen om een testplan op maat op te stellen. 

  • Taken
    • Vijfsecondentest
    • Opdrachten op een website of app
  • Ratings
    • Schaal van 1 tot 10
    • Likert schaal
  • Vragenlijsten
    • Eigen vragenlijst
    • Net Promoter Score
    • System Usability Scale

1 - Website, apps or prototypes

First, you choose whether you want to test a website, app or prototype. Our testers can test websites or apps that have been launched already, but also alpha and beta versions / prototypes. 

Depending on the design stage you are in, some types of usability tests are better suited. You can read more about it in this article: When should I test the usability of my website, app or prototype?

We support the following prototyping tools: 

Most frequently asked questions

Here you will find the answers to the most frequently asked questions. Make sure you read it carefully so that you know where you stand.

Usability testing allows companies to see their own website, app or prototype through the eyes of the end user.

During a usability test, users perform a number of tasks (e.g. placing an order or finding a contact number). During the test, the tester thinks aloud and gives feedback where necessary.

The ultimate aim of usability testing is to identify usability issues so that business can create websites and apps that people enjoy to use. 

After you have been admitted to the User Sense respondent pool, you can perform paid usability tests.

If you choose to complete the questionnaire during the registration procedure, you will be paid 15 euro per test. If you choose not to complete the questionnaire, you will receive 10 euro per test.

On average, a usability test takes 20 minutes to complete. 

The number of tests to which you are invited is highly dependent on the type of respondents our clients are looking for. You can increase your chances of getting invited for usability tests by filling out the questionnaire in the registration process.

To get started as a tester at User Sense you will need a desktop, laptop or mobile phone with Android or IOS. It is important that you are clearly visible and speak clearly during the usability tests.

By conducting usability tests as a tester, you provide companies with insight into how users use their products. By doing so, it becomes clear what works, what does not work and how websites and apps need to be adjusted in order to serve their audience better. 

Once you have completed the registration procedure and have been admitted to the User Sense respondent pool, you can perform paid usability tests.

The moment you accept and have performed a paid usability test, it is then evaluated by our quality assurance team. The team checks whether the video meets our quality guidelines. If our team decides that the video has met our quality guidelines, payment will be processed withing five working days (via bank transfer in Euro).

Yes, of course!

Signing up as a usability tester at User Sense is without obligation. We will keep you informed when tests are available, but it is up to you to decide whether you accept the assignment. 

We aim to assess the qualification tests within five working days.

When our qualification team has reviewed the test, we will inform you via email. The video is assessed on the quality criteria of User Sense.

It's time to change the game

Usability testing is here to stay, maar de tijd dat je een usability lab moet afhuren en eindeloos bezig bent werven van testers is voorbij.